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95ck operates under a defined set of legal terms that cover how your account is created, how your data is handled, and what rights you hold as someone using this platform. Access to 95ck and its services depends on your local law and eligible regions — read these terms before you proceed.
These terms apply each time you access 95ck, whether you are browsing the lobby, placing a wager, or moving funds through your account wallet. The platform is made available subject to the laws of the jurisdiction in which you are located — if local law does not permit access to online gaming services, these terms do not grant you any right to use the platform. When you open an account, you confirm that you are of legal age in your jurisdiction and that your use of the platform is lawful where you are. We do not make representations about legality in any specific territory; that determination rests with you. Transactions processed through bKash, Nagad, or Rocket are subject to the terms of those payment services in addition to ours. Any dispute about a payment must first follow the resolution path set out in your account transaction history before escalating to our support team. We retain records of account activity in line with our data retention schedule, and those records form the basis of any account review. Policy updates are published on this page; continued use of the platform after an update constitutes acceptance of the revised terms.
Understanding where our policy applies — and where it stops — helps you know exactly what protections and obligations are in play when you use 95ck.
These terms govern the creation, use, and closure of your 95ck account, including login credentials, wallet balance, and any account-level preferences you set. Actions taken inside your account are subject to this policy in full.
Deposits and withdrawals processed via bKash, Nagad, or Rocket fall within our policy for the portion we control — the instruction sent from your account. The payment provider's own terms govern the transfer on their side.
Game content supplied by studios in our lobby, promotional notices published on the platform, and support materials we produce are all covered. We are responsible for what we publish; we are not responsible for third-party links you follow from our pages.
External sites, payment gateways beyond the account instruction stage, and any service you access after leaving 95ck operate under their own terms. Our policy does not extend to those services, and we make no representations about them.
You have concrete actions available to you at any point while your account is active. You can request a copy of the transaction and activity records we hold against your account — the request path is inside the account settings area under your profile. If any detail on your account is incorrect, such as a name spelling or contact address, you can submit a correction through the same settings page; we will review and update it within the timeframe shown there. If you have a question about how a specific piece of your data is used, or you want to understand why a particular policy decision was applied to your account, you can raise that question directly with our support team. We handle policy questions separately from general account help, so mark your message as a policy query so it reaches the right team. You also have the right to request account closure at any time; the steps for that are published in the account help section.
Open the account settings area and navigate to transaction history to see the full activity log we hold. You can filter by date range and export the view for your own records.
Submit a correction request through the profile section of your account. Provide the current incorrect detail and the correct version; our team reviews submissions and confirms changes by the timeframe shown on the form.
Contact support and label your message as a policy query. This routes your question to the team that handles terms and data questions rather than the general account help queue.
The account closure path is in the account help section. Follow the steps shown there; any remaining wallet balance must be withdrawn before closure is finalised.
For any question about these terms, your account rights, or a data request, use the contact routes published on the platform. We do not publish response time commitments here — check the support page for current availability details.
Open the chat widget from any page while signed in to reach the support team directly. Mark your query as a policy matter at the start of the conversation.
Send your policy or data question to the support email address listed on the contact page of the platform. Include your account reference so the team can locate your records quickly.
The help centre inside your account contains published answers to common policy questions, including data requests and account closure steps. Check there first for the fastest path.
We handle your account data with a defined retention schedule and access controls that limit who inside the platform can view your records. Policy changes are published on this page before they take effect.
Account data — including wallet transactions processed via bKash, Nagad, or Rocket — is stored for the period set out in our retention schedule. You can request a summary of what we hold through the account settings area at any time.
We use cookies to keep your session active and to understand how the lobby is navigated. You can review and adjust cookie preferences through the settings link in the site footer; some functions require session cookies to work correctly.
Your account is protected by the credentials you set at registration. If you believe your login details have been compromised, use the password reset path on the login page immediately and then contact support to flag the concern.
When we update these terms, the revised version is published here with the effective date noted at the top of the page. Continuing to use the platform after that date means you have accepted the updated terms.
Answers to the questions we receive most often about how our policy works, what your rights are, and how to act on them.
Access to 95ck depends on whether online gaming is permitted under the laws that apply to you in your location. We do not make a legal determination on your behalf — you are responsible for confirming that your use of the platform is lawful where you are.
Sign in and go to the transaction history section inside your account settings. You can filter by date and export the records shown there. If you need a formal data summary, submit a request through the support team and label it as a data request.
Yes. Open the profile section of your account settings and submit the correction there. Provide both the current incorrect detail and the correct version. The team reviews submissions and confirms updates within the timeframe shown on the form.
Transaction records for deposits and withdrawals processed via bKash, Nagad, or Rocket are stored in your account history for the period set in our retention schedule. The payment provider also holds their own record under their terms, which are separate from ours.
Contact the support team and mark your message as a policy query. This routes it to the team that handles data and terms questions. Include your account reference so they can locate your records and give you a specific answer rather than a general one.
Updated terms are published on this page before they take effect, with the effective date shown at the top. If you continue using the platform after that date, you have accepted the revised terms. If you do not accept the changes, you should close your account before the effective date.